Process Automation & AI

We worked alongside our client´s internal stakeholders and process owners to review,
design, propose and model key processes. It was not just about efficiencies but also
ensuring security of information, minimising administration, improving tasks where
quality maybe an issue and of course ensuring the end service/product would exceed
the owners, users and customers expectations.

We often find that businesses get wrapped up in trends and objectives that are based on
technical trends/hypes, so we at Svoon always take a practical viewpoint and use
technology where it is needed and not just for its own sake and talk plainly about
integrating people, information and systems ensuring a plan for adoption and
continuous improvement not from pressure of new technology pressures/tag lines.

Our approach and consultancy services then focused on identifying and creating a
strategic, tactical and operational proposal around the key current repetitive, time-
consuming tasks and supporting functions across their business. We then simplified and
these factors into logical business functions which allowed quicker and sharper business
owner focus and a more agile approach to delivery a more results based roll-out. We
help ed to design automation through smart use of open-source platforms, combined
with smart decision-making logic driven by their internal business rules, end customer
needs and regulatory compliance.

Our specialist "Automation Mixologists" ensured the blending of internal process and
external suppliers and contributors, created a long-lasting business model.

AI Deployment (practical not jargon/trend based).

We integrated AI and learning logic into the workflows which reason, decide, and
initiate key business activities. These "live" workflows react to data, learn from previous
outcomes, and provide management information intelligently

Our consultants have experienced many trends and capabilities of technology in the past
which enabled us to blend the new A.I. capabilities to deliver a more robust and
predictable system backbone.

Business Models

It is important that a client could see beyond the A.I. and system trends, so that a
sustainable business model was created to add long term value. We tailored intelligent
automation into their business ecosystem ensuring it had strong foundations such as:
security, ethical, scalability and importantly maintainable systems blending a quality
hybrid of tools, AI, and of course human control and management.