
Recovery of a failing firmwide finance transformation programme across 23 countries.
Svoon has experience implementing a number of finance systems integrated to the primary underlying systems, and we believe that data structure, migration and conversion form a large part of any finance programme. We also support the principle that any transformation project should now include a meaningful level of automation. The programme highlighted below is a recent recovery engagement — chosen because it illustrates our ability to take direct control and ownership of major investments and business commitments.
Multi-year programme only ~40% complete with 12 months to recover and deliver
Unsupported legacy finance system approaching a non-negotiable end-of-life deadline
Direct risk to billing, revenue generation, financial control, and business continuity
Significant business disengagement and resistance to testing
Supplier dependency, scope creep, weak governance, and unclear accountability
Complex historic data migration, conversion, and reconciliation challenge
Reset the programme around a "Billing First" MVP to protect revenue continuity
Re-established governance, decision-making, RAID control, and executive oversight
Restructured the delivery model and removed underperforming supplier dependency
Rationalised 400+ backlog items into a controlled delivery plan
Reduced UAT from ~2,000 scripts to ~80 critical tests
Re-engaged all 23 countries through targeted training, onsite support, and simplified adoption
Used dress rehearsals to validate migration, balancing, cutover, and readiness
Successful go-live before the hard deadline protecting both revenue and cashflow
Billing continuity protected across 23 countries during transformation and go-live
European wide historic financial data migrated and balanced
All countries able to bill within the first month after go-live
Client transactional, business development and services enhanced
€4.5M cost avoidance through supplier exit
€2M+ direct cost savings achieved
~€3M further committed spend avoided
Business, client, financial, and regulatory risks reduced
A number of high-profile mergers and unifications, aligning people, processes, systems and delivery ways of working into one integrated operating model
03Process Automation & A.I. - Defined PAG prioritisation of A.I. enhancements, M&A enhanced information and assessments.
04Deployment of a global CRM and client intelligence platform across 40+ jurisdictions. Key client development and reporting systems, integrated business development planning and curated central profiling and actions profiling.
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