02 · Area of Expertise

Finance System Transformations

Programme profile

Recovery of a failing firmwide finance transformation programme across 23 countries.

Intro

Why this work,
and why us.

Svoon has experience implementing a number of finance systems integrated to the primary underlying systems, and we believe that data structure, migration and conversion form a large part of any finance programme. We also support the principle that any transformation project should now include a meaningful level of automation. The programme highlighted below is a recent recovery engagement — chosen because it illustrates our ability to take direct control and ownership of major investments and business commitments.

Key Objectives

The Challenge

  • 01

    Multi-year programme only ~40% complete with 12 months to recover and deliver

  • 02

    Unsupported legacy finance system approaching a non-negotiable end-of-life deadline

  • 03

    Direct risk to billing, revenue generation, financial control, and business continuity

  • 04

    Significant business disengagement and resistance to testing

  • 05

    Supplier dependency, scope creep, weak governance, and unclear accountability

  • 06

    Complex historic data migration, conversion, and reconciliation challenge

Svoon Actions

What we delivered,
step by step.

  • 01

    Reset the programme around a "Billing First" MVP to protect revenue continuity

  • 02

    Re-established governance, decision-making, RAID control, and executive oversight

  • 03

    Restructured the delivery model and removed underperforming supplier dependency

  • 04

    Rationalised 400+ backlog items into a controlled delivery plan

  • 05

    Reduced UAT from ~2,000 scripts to ~80 critical tests

  • 06

    Re-engaged all 23 countries through targeted training, onsite support, and simplified adoption

  • 07

    Used dress rehearsals to validate migration, balancing, cutover, and readiness

Key Impacts

What changed,
measurably.

  • Successful go-live before the hard deadline protecting both revenue and cashflow

  • Billing continuity protected across 23 countries during transformation and go-live

  • European wide historic financial data migrated and balanced

  • All countries able to bill within the first month after go-live

  • Client transactional, business development and services enhanced

  • €4.5M cost avoidance through supplier exit

  • €2M+ direct cost savings achieved

  • ~€3M further committed spend avoided

  • Business, client, financial, and regulatory risks reduced