
Triple merger and full operational unification within the legal sector.
Mergers are won or lost in the integration. Svoon has led the technology side of multiple high-profile mergers, unifying overlapping systems, rationalising suppliers and giving the combined firm a single operating platform — fast enough to capture the synergies the deal was built on.
Three firms needed to become one operating business
Tight regulatory, shareholder, and market deadlines
High risk across billing, client service, reputation, people, systems, and data
Complex integration across countries, offices, partners, lawyers, suppliers, and legacy platforms
All systems, data, processes, support services and client touchpoints to be merged in a “big-bang” approach
No room for "organised chaos" or temporary workarounds after go-live
Defined the merger delivery framework with the Board and Steering Committee
Aligned legal, financial, operational, technology, data, and people workstreams
Established clear governance, weekly reporting, and stakeholder communications
Unified email, data, legal, knowledge, and CRM platforms
Integrated systems and operating processes around the agreed future-state model
Managed cutover to ensure business continuity from Day 1
3 firms unified into one operating model
36 countries aligned at announcement scale
65 offices integrated at announcement scale
4,500+ lawyers brought together
1,000 partners supported through transition
7,500+ employees operating under the combined CMS platform
Fully unified within 6 months
No loss of billing continuity
Created one of the largest UK and global law firm platforms
Recognised externally as a bold and highly disciplined merger execution
High value, risk and expectation programmes and recoveries - International programmes with many offices and regulatory needs, including all key integrations to core legal PMS (Compliance, CRM, CMO, DMS etc.) systems and client feeds.
03Process Automation & A.I. - Defined PAG prioritisation of A.I. enhancements, M&A enhanced information and assessments.
04Deployment of a global CRM and client intelligence platform across 40+ jurisdictions. Key client development and reporting systems, integrated business development planning and curated central profiling and actions profiling.
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