
Evaluate current solutions in terms of buy, build, cloud, on-prem and integration compatibility.
Svoon has deep heritage in legal and professional services. We understand the pressures of partnership governance, jurisdictional complexity and the very particular relationship between fee-earner workflow and back-office systems. We build platforms that respect how lawyers actually work.
A global law firm has central and local solutions that use a mix of technologies, suppliers, and regulatory data requirements.
Client- and data-centric objectives, along with consolidated regulatory, statutory, and client reporting, are currently unachievable due to inconsistencies across data and systems.
Vendor contracts and costs vary between central and local operations, resulting in high support costs and limited compatibility.
Current vendors are promising integrated roadmaps but have so far failed to deliver.
The technical architecture and its inherent costs now need to be assessed against options such as on-premises builds, cloud solutions, AI, and other alternatives.
We created a clear view of all digital assets across the firm, including contract terms, supplier arrangements, version history, and ownership.
We consolidated fragmented information into clear data and architecture schematics, making it easier to understand systems, dependencies, and key data flows.
We mapped critical data movements, sensitivity levels, access requirements, and regulatory considerations across central and local environments.
We conducted structured vendor interviews and roadmap reviews to test delivery promises, integration plans, and long-term suitability.
We reviewed cloud options against customisation needs, security requirements, regulatory obligations, and operational risk.
We developed a clear view of information barriers, data access levels, sensitivity flags, retention requirements, and data destruction policies.
Business strategies, objectives, and services were aligned to a structured technical framework, giving leadership a stronger basis for prioritising future investment.
Areas with limited return, duplicated spend, inefficient processes, or underused technology were identified, creating clear opportunities to improve ROI.
Contractual differences, cost variations, service overlaps, and delivery gaps were highlighted, supporting stronger vendor negotiations and improved commercial control.
Internal and outsourced technical resources were reviewed against current and future needs, helping clarify where capability should be retained, strengthened, or outsourced.
Greater contract visibility and supplier comparison helped identify unnecessary costs, duplicated services, and high-support arrangements.
Information barriers, access levels, sensitivity flags, retention rules, and destruction policies were clearly mapped, reducing regulatory and data-risk exposure.
A number of high-profile mergers and unifications, aligning people, processes, systems and delivery ways of working into one integrated operating model
02High value, risk and expectation programmes and recoveries - International programmes with many offices and regulatory needs, including all key integrations to core legal PMS (Compliance, CRM, CMO, DMS etc.) systems and client feeds.
03Process Automation & A.I. - Defined PAG prioritisation of A.I. enhancements, M&A enhanced information and assessments.
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